Help Article

Add or Remove a Bank Account

You can add a bank account by navigating to "settings" in the navigation bar. Ensure the account name matches your profile name. If it does not, update your profile name first.

How to Know When My Bank Account Has Been Updated

1. Click on the “+” sign to expand the bank account pane.
2. After completing the steps above, click on submit.
3. You will be notified when your new details have been successfully updated.
4. Refresh or navigate back to the settings page to confirm your updated account details.

Can I Have Multiple Bank Accounts?

1. Multiple bank accounts are not permitted; you must remove an existing account to add a new one.
2. Only request a withdrawal when you can see your updated bank account.

What If My Bank Account Details Are Incorrect?

There are mechanisms in place to prompt you when you make an input mistake while entering your bank account details. For verification issues, it is your responsibility to ensure you provide a verified bank account.